Most people are familiar with their Microsoft 365 subscription providing Word, Excel, Outlook, PowerPoint. Those are the familiar options. But Microsoft is always evolving its cloud-based services. Microsoft Teams is a chat-based workspace integrating people, content, and tools. There's also a Planner, To-Do application, Flow for managing notifications, and Power Bi Pro analytics. That's to name just a few.
Another good one to get comfortable with is Microsoft Forms.
Microsoft Forms allows your business to create surveys, generate quizzes, conduct polls, and capture data.
This easy-to-use application simplifies form creation: you simply select "New Form" or "New Quiz," input the form details, add images if you want them, and you're ready to go. You can click and drag to choose your question types from multiple choice, text, rating, or date options.
Ready-made themes allow you to pick different colours or graphics to personalize your survey. Before you go live, you can also preview and test your survey. You can even share with a colleague to collaborate on the survey design.
It's that easy. In a few minutes you can create the tool you need to:
Once you have your finished link, you can paste it into an email, post it on social media, or put it on your website. You can also generate a QR code for mobile device use.
OK, you’ve shared your new survey, and the responses are raining down on you! There’s a dashboard for that. You can track the number of responses and average completion time. Plus, you can drill down into particular question data.
For any question, you can display your results in charts or graphs for that PowerPoint.
Since this is part of the Microsoft suite, Forms integrates with Excel, too. You can import the data there to leverage the full power of Excel’s analysis tools.
If you want to get even more advanced, upgrade to Microsoft Dynamics 365 Customer Voice. Formerly Microsoft Forms Pro, this application helps you gather real-time customer feedback.
There are plenty of survey tools available online today. SoGoSurvey, SurveyMonkey, or TypeForm are top examples, but free versions can limit the number of questions or respondents surveyed.
Microsoft Forms integrates with other Microsoft 365 tools in your subscription. For quick intake or call center satisfaction, Forms is an intuitive application. It’s easy to keep in touch with customers and employees.
You can do more with Microsoft 365. We can help. Our IT experts get to know your technology and business needs, then we'll identify the Microsoft 365 tools that can simplify the work you do. Contact us today!