The benefits to your business
01. We don’t believe in lock in contracts
02. You get a lightning fast response
03. We’ll simplify your IT
04. We build long term relationships with your team
No lock in IT contracts means you stay with Greenlight because you want to. Not because you have to.
“We are obsessed with delivering an amazing IT support experience”
Ben Gallagher
Greenlight Snr Account Manager
Grow your business with a better IT service experience
Managed IT services
From helpdesk support, to patching and backups. We manage everything you might need to keep your IT infrastructure at peak performance.
Cyber Security
Time to boost your cyber defence from the latest threats. It’s not just about anti-virus anymore.
We believe that the best relationships come from fully-inclusive IT support and services that have no hidden surprises. And, that the best client experiences come from simple, hassle-free IT solutions that are managed and integrated from beginning to end. That’s why we deliver comprehensive IT solutions, and why our clients love partnering with us.
We believe that the best relationships come from fully-inclusive IT support and services that have no hidden surprises. And, that the best client experiences come from simple, hassle-free IT solutions that are managed and integrated from beginning to end. That’s why we deliver comprehensive IT solutions, and why our clients love partnering with us.
Let’s work together
If you are experiencing IT issues, or need to deploy new infrastructure, then we are here to help.
The benefits of a
Some IT companies...
Treat you like a number
Never get to the root of the issue
Your Greenlight experience
The everyday IT experience for our clients
These are the numbers we measure that we treasure
Client satisfaction
Rated quarterly by clients
out of 66 surveys
Projects score
Average rating by clients
over the past 12 months
Rapid resolution
Tickets closed and resolved within 1 business day
Calls answered
Straight to a technician that knows your business within 30 seconds
Trusted by over 300 amazing clients that love what we do
I cannot recommend Igor and the team at Greenlight ITC highly enough. We are a mid size healthcare practice and rely heavily on the smooth running of our IT. We found Greenlight online earlier this year when looking for a new IT partner and we could not be happier. They are so responsive and have professional systems in place. They keep you in the loop at all times which is very reassuring to know that your issue is being worked on. Nothing is too much trouble or too difficult and all the staff that we have worked with either over the phone or in the office have been so polite and thorough. They were able to come in, evaluate and have a full understanding of our current set up almost immediately. We feel that we finally have an IT partner that is able to look at the cause of issues and advise us on future proofing to prevent any further issues and to streamline our performance. Their fees are reasonable and transparent, no hidden costs. We have used other IT support companies in the past and I now see just how lacking that support was. You really do get SUPPORT when you are a client of Greenlight and for our business that is invaluable.
Dealing with Greenlight has been the most pleasurable regular service experience I have ever had – 100% every time.
We are both proud and thankful for the 10yr+ relationship aceia has with Greenlight. As a growing small business Greenlight has been there for us every step away. From ensuring we buy the right equipment & software to ongoing help desk support we simply could not have survived without their professional and courteous support. Thanks to David and all his team over the years. Here’s to the next 10yrs of partnering.
Helpful, responsive, professional and dedicated team, with an excellent ticket tracking system, so you always feel looked after and know that somebody is on hand to assist no matter what hour of the day or night it is.
We have been a long-time customer of Shexie’s and was recommended to Greenlight’s hosting services when our previous CSP was no longer able to maintain a stable platform nor provide the server resources we required. As we work exclusively from a remote server environment, downtime was having an unsustainable impact on our business several times a week with no apparent solution in sight. A change had to be made and Greenlight engaged with us to correctly plan an amicable migration to a well-resourced and resilient VPS platform that has delivered the performance and reliability as promised since day one. Based on our exceptional experience we have referred many of our clients to seek similar cloud solutions with Greenlight.
As an ISV forced to deal with a wide range of IT providers one our biggest problems was constantly dealing with incompetent hardware technicians that did not know how to setup a network or restricted it to the extent our software could not operate. All of our clients that use Greenlight’s services encounter none of these issues and if a problem does arise it is always resolved quickly and effectively. As a result, we partnered with Greenlight as our preferred cloud hosting provider in mid-2016 and continue to strengthen our mutually beneficial relationship.
As a growing small business it is important to us to have the support of a progressive IT company that can advise on the usefulness of emerging technologies and provide the most cost effective solutions that enable us to capitalise on what’s new. We appreciate the quality of service provided by Greenlight and have no hesitation in recommending them to others looking for sound IT support.
Transitioning to the Greenlight services and solutions has been very smooth and has increased our business performance and uptime dramatically. It’s nice to have a trusted team we can rely on that truly care about our business.
Finding a reliable and trustworthy IT partner is always a challenge, and I am pleased to say we have found one in Greenlight.
We have been a client of Greenlight ITC for the past three years, and have relied on Greenlight for the day-to-day care of our systems and users, advice on improvements, and implementation of those improvements. In the time Greenlight has worked with us, our systems performance has improved, downtime has become virtually non-existent, and our running costs have actually decreased. As a CFO, this sort of result ticks all the boxes.
Our hospital has been using Greenlight ITC since 2011. During that time I have been impressed with quick response times and the knowledge of their technicians. When a difficult issue arises it is escalated and resolved efficiently and effectively. I have also been very happy that they have been able to reduce our maintenance costs without compromising service.