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Why Every Business Should Have an IT Maintenance Plan

ellingtopn-savage“Finding a reliable and trustworthy IT partner is always a challenge> and I am pleased to say we have found one in Greenlight. In the time Greenlight has worked with us; our systems performance has improved, downtime has become virtually non-existent, and our running costs have actually decreased ”

– Geoff Hicken, CFO Ellington Savage

  categories: Uncategorized   by Mike Smith

IT maintenance plan - server networkIT network plays a crucial role in every business. In fact, it’s your company’s lifeline because everything – from product creation to customer support – happens around a computer network. The bottom line? It’s extremely difficult to manage a business without a reliable network.

But don’t just settle for creating one. It’s imperative that you implement a regular IT maintenance plan.

The Challenge of Utilizing Computer Networks

It gets harder to manage a computer network as your business grows. Things become more complicated. There are more issues to fix and problems to watch out for, like bugs and viruses. Just recently, the entire web was abuzz with Heartbleed, which some consider the deepest security hole ever. According to reports, the bug has put around two-thirds of the planet’s websites at risk. Because this security threat is so strong, many users are worried about the safety of their online data and have taken measures to protect their identity.

It’s scarier for businesses. Fears of compromised data can lead to lost customers. That is why it’s important for businesses to have an IT maintenance plan in place. This may not completely avoid issues like Heartbleed, but it can definitely minimize the impact to clients and customers.

Having IT Maintenance Protects Your Business

There are many benefits to having an IT maintenance plan:

  • It ensures increased productivity: To make sure everything runs smoothly, your computer network must be at its peak. It must perform well to make sure that everyone in the company will be able to accomplish tasks seamlessly. Regular maintenance will let you monitor potential problems in your IT systems. By having someone always looking out for impending issues, like downtimes, you can rest assured that key aspects of the business are well taken care of.
  • It avoids unexpected high repair costs: You’re likely to spend more on repair as compared to regular maintenance. When something breaks down, you have no other choice but to find someone to fix the problem immediately. You can’t risk letting another minute go by without resolving the problem because it will worsen the damage and lead you to lose potential sales.
    Some business owners feel monthly maintenance fees are extra expenses that they can opt out of, but what they don’t realize is that when something happens, it’s a lot more expensive to solve the issue because it often requires new equipment and takes too long to finish. Remember, fixing something before it actually breaks down is always more cost-effective.
  • It ensures work isn’t disrupted: Every minute of downtime will cost you money. Remember that time is money and you must find ways to maximize your most important resources: manpower and time. IT maintenance will minimize, if not completely eliminate, downtimes and other system issues that disrupt work and affect output.
  • It enhances security: In this age, security matters a lot especially for businesses that deal with critical data. Security breaches are not uncommon and they can happen very easily. IT systems that are not properly maintained are susceptible to attacks. They’ll be vulnerable to virus infections and hacking. Additionally, compromised systems make for bad publicity.
  • It keeps your business from losing money: When IT systems work fine you don’t have to pay for exorbitant fees technicians charge. Expect to spend even more when experts discover heavily damaged parts. But what’s more alarming is the money you’ll lose from the hours (or days) when your system isn’t working well.Downtimes are very costly, and the only thing standing between you and costly repairs is a reliable IT maintenance plan.
  • It minimizes the effects of system disruptions: Ultimately, IT systems will fail at one point. There’s no stopping that and the only way to stay on top of things is to minimize the effects. You must have a way to retrieve important data (i.e. having a solid backup solution) prevent it from happening again.
  • It helps you keep customer relations strong: Perhaps the most important reason for having an IT maintenance plan is keeping customers satisfied and happy. And one of the things that keep customers happy is the knowledge that their data is secure and that you can continue to give them reliable, uninterrupted, and top-notch services.

If you’re still on the fence about getting an IT maintenance plan, think about this: it gives you the chance to take a proactive approach in protecting every single aspect of your business. It’s crucial in making sure you continue to provide excellent service to your customers.

 

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