workplace productivity

Team Collaboration with Yammer

Team Collaboration with Yammer 930 633 Greenlight Managed IT Support Services | Sydney | Melbourne

Have you ever dreamt about having a completely self-contained social media platform, just for your company? A place online where your workforce could connect, collaborate, and share ideas? If you’re an Office365 user, you already have the capability in the form of Yammer – Microsoft’s social platform dedicated to helping workgroups hit their stride through enhanced productivity and connectivity.

Yammer Features at a Glance

Yammer offers several useful features, helping your workgroups connect over projects and ideas. In the past, it may have been difficult to coordinate complex tasks across your entire organization, whether they operated out of the same location or not. By implementing Yammer, you now have the ability to coordinate workgroups no matter where they are located, simply by integrating Yammer into your workflow. It works seamlessly with all of the Office applications you know and love, allowing users to share documents easily while staying connected to the latest versions, no matter how many people are contributing to it.

Groups

Create groups to work on specific projects, and have a dedicated space for conversations, documents, images, communication, and ideas related to the group. Private, secure groups can also be created, which is very useful when dealing with sensitive information. As of March 2017, Yammer is fully integrated with Office 365 Groups. This means that when you create a group in Yammer, it will be assigned a OneNote notebook, a SharePoint team site, a task planner, and dedicated online document storage. Your Yammer group will automatically be added to your 365 Groups service. Some features have yet to be rolled out, but you can soon look forward to an Outlook Calendar integration, and enhanced connectivity with SharePoint and Planner.

External Groups

If you are working with outside vendors or contractors who aren’t normally a part of your network, you have the ability to add them to your Yammer group as well. External groups are perfect for creating a sense of community around a project, an event, or a product that pulls in individuals from outside your organization.

Search

Whether you are looking for a particular conversation, a piece of content or a person, you can find it easily through Yammer’s smart search engine. Yammer delivers search results based on your interests, interactions, and activities on the platform.

Notifications

Receive instant push notifications as soon as a colleague responds or contributes to your project. Notifications can be configured according to your priorities, making sure you receive notice of important updates as soon as they become available.

Newsfeed

Get a snapshot view of what everybody in your company is up to in your Discovery Feed. Yammer delivers items from people, groups and discussions that may be of interest to you.

Microsoft Office Document Integration

Share, preview, edit, and co-author documents in any Office application within Yammer. New versions are saved automatically, and updates can be viewed and approved instantly by your colleagues.

More Nifty Features

Outside Application Integrations

Aside from the expected allocation of other Microsoft Office apps, Yammer connects to several popular apps, including SharePoint, Trello, RSS, Slack, Twitter, Google Calendar, Box, Asana, WordPress, Dropbox, Evernote, and many more. This will allow you to move from one platform to another with relative ease, and pull in conversations and documents as needed.

Create Polls

The poll tool allows you to crowdsource information from your workgroups, your company, any group or individuals that you are connected to within the Yammer environment.

Cloud Connectivity

Yammer can be deployed and accessed through any browser, and on any device.

Rich Mobile Experience

Download the Yammer app to your iOS, Android or Windows smartphone, and access your conversations anywhere. Mobile Yammer also allows you to take and share photographs, as well as mark up and comment on your photos with your finger. Connect your OneDrive or Dropbox accounts to access document sharing and editing features right on your phone. Additionally, you can connect instantly with your Yammer contacts with just a few taps.

Stand-alone or Office 365 Integrated

Yammer is a flexible social networking solution that is designed with the Office 365 user in mind, however, it can also be used as a stand-alone platform. It has a look and feel that is similar to popular social platforms like Facebook and Google+, which makes it easy to understand for most users. It comes standard with Office 365 Business Essentials and Business Premium subscriptions, but the free version is available to anybody. As easy to get started as it is to use, Yammer could well be your organization’s new meeting room.

Yammer: Team Collaboration Gets Social

Yammer is the perfect partner to the Office 365 suite, providing a centralized social platform with which to connect your workforce and encourage collaboration. For businesses of any size, from SMBs to enterprise, Yammer provides your team with a fast, easy and smart way to collaborate. To get started with Yammer, call Greenlight ITC today. One of our team members would be happy to walk you through the benefits of Microsoft Office 365 and help you discover the great things you can accomplish with it.

Increasing Workplace Productivity with Office365 Skype for Business

Increasing Workplace Productivity with Office365 Skype for Business 1000 450 Greenlight Managed IT Support Services | Sydney | Melbourne

Skype for Business (S4B) is just one of the productivity tools in the Office365 arsenal, but it adds many powerful collaborative features that can take your efforts into the stratosphere, improve employee productivity and engagement, and streamline many of your business processes to be more efficient and agile than ever before. The modern communications solutions it offers are valuable for any size business, but nowhere is its effect as dramatic as at the enterprise level.

With full S4B integration into your Microsoft Office suite, your workforce can connect and collaborate with the click of a mouse. Add to that the ability to integrate your CMS, and you’ve got a neat little package that packs a huge punch.

What is S4B?

We are all familiar with Skype as a way to video call and make IP phone calls from your computer or device. S4B is much more than that – a complete unified communications system that combines all of your communications into a single platform: your entire network’s voice, mobile, SMS, email, instant messaging, voice mail and live chat are consolidated, and available on any device, from anywhere you might be working. All of your messaging and calls can be managed from a dashboard, which gives you the ability to monitor what is going on with every single user. This includes being able to monitor call quality as well as call length and destination, so that you can better optimize your hardware as well as your human capital to accommodate your specific needs.

Overcoming communications challenges

Increasing employee engagement is something you want to strive for, and with S4B you are giving them the tools to stay focused and continue on in their tasks without the challenges of technology, location, or even language. Yes, that’s a thing: recent features added to S4B include support for more than 50 languages. So, if for instance  you are on a video conference with a client or a remote worker, and that person is in China, you can opt to have their spoken input translated in real time. This works for both voice and video calls, and adds a new and exciting layer to what is possible.

S4B also gives your workforce the option of switching to a different mode of communication without having to exit the platform or switch devices. For instance, if you are on a call with an account, you can conference in other employees instantly, or join a remote meeting that is already in progress on the other side of the world – all without leaving your desk. If you are on an important call and need to leave your desk, you can switch to your mobile device without interrupting the call, and carry on. The same applies to your remote workforce, or to your in-the-field salesforce. In a world that increasingly expects an immediate response to most issues, your team can connect and collaborate, no matter where they are: in the airport, in transit, or anywhere there is an internet connection.

Organization made easy

Skype for Business also makes it easier to set up conferences and meetings. Integration with your CMS allows you to set up and invite your contacts to meetings from within the S4B environment. Take your efforts even further by broadcasting your meetings to up to 10,000 people, a great option for large companies with international locations. Broadcast your team conferences, training seminars, and webinars, and provide an interactive experience for your viewers as you can ask them to complete polls, ask questions and take messages as you go.

Get Started with Office 365 and Learn More About S4B

If you are considering implementing Office 365, or if your company is ready to get started with Skype for Business unified communications, we would love to hear from you. Greenlight ITC is a full-service IT consultancy, and over our more than a decade in business, we have helped thousands of Australian businesses become more productive and achieve greater success. Call today or drop us a line to speak to one of our Microsoft Office 365 specialists, and find out what Office 365 and S4B can do for you.

Has Your Workplace Got What It Takes?

Has Your Workplace Got What It Takes? 150 150 Greenlight Managed IT Support Services | Sydney | Melbourne

Guest Post by Natasha Hawker, Director at Employee Matters

Why do you need to care about culture or about providing a great place to work?

Maybe it might help to answer these questions first:

  • Fancy increasing your revenue by 400%?
  • What about improving your client’s customer service experience by three times?
  • Do you want the majority of your employees to be high performers?

Have I got your attention yet? Good! One thing I know about SMEs is that the words productivity, cost pressures and margins tend to focus the mind.

The good news is that these issues are not that complex – according to some of the latest research released out of the Harvard Business Review by Rob Goffee and Gareth Jones, employees want to follow authentic leaders but this also has to be from within an authentic organisation. They say that there are six elemhappy-employeesents that you business owners need to know in order to get the best out of your team. Your people need to know that – drum roll please…:

  • they can be themselves
  • they are allowed to understand what is going on in the organisation
  • you will help them develop their strengths
  • their employer stands for something that means something
  • they can and should get a kick out of what they do
  • dumb rules shouldn’t exist

So what does this mean and what are some practical ways you could change your business culture or better still, set it up this way to begin with?

The best results come from a melting pot of differing views, perspectives and experiences so embrace diversity.

Old style management kept information on a ‘need to know’ basis. Look to share and trust your employees and see what an information sharing and inclusion might do to performance levels. At Employee Matters I actively look to share our financials with our team.

Invest in development – again another traditional approach says ‘why would I train someone because then they will just leave me for my competitor’. Think about how much Google invest in training and how much they have reaped the rewards.

People want to feel that they are making the world a better place in their own small way or, conversely, the majority of people don’t want to work for an organisation that they would be embarrassed to admit to in a social situation.

People like to do good work; they want to be passionate about what they do. They want to be stretched and given an opportunity to grow.

Review all your rules – both documented and unspoken, do they still make sense? If they don’t – kill them off!

Remember, be authentic and lead by example. Maybe try one of the suggestions above and see what difference it makes – and please share the results – I would love to hear about it.