For your business, there might just be the one practical outcome from the Covid-19 pandemic affecting us all. In most cases, it has forced us to rethink the way we operate our businesses. While the technology has been with us for some time, now, more than ever, is the time to adapt. We call this Digital Transformation. Lets put in systems that ensure your business not just survives, but thrives well into the future.
Five ways to enable your remote team
Microsoft 365 + MFA
Microsoft 365 (previously Office 365) is the building block of the cloud revolution. It so much more than just a new version of the familiar desktop applications. It allows true remote collaboration including the ability for multiple people to work on the same document all at the same time. However, to keep you secure, we need to go one step further and add Multi-Factor Authentication to keep your data secure
Email, office applications, file sharing, and more
Collaborate like never before. Teams comes bundled with most 365 plans and will change the way you work. Build shared work spaces that embed documents, spreadsheets, and third party applications to improve your workflow.
Individual and group chats
Share document edit in real time
did you know?
“POST-PANDEMIC, 41% OF EMPLOYEES ARE LIKELY TO WORK REMOTELY AT LEAST SOME OF THE TIME” – Gartner
Who needs a file server anyway? Why fumble around with complex VPN configurations when we can take all that pain away? By using SharePoint, you will never have to worry about buying another file server, or how much storage you have left. It scales with your business. We even have a backup solution that keeps copies of your files forever for a very low cost.
Replaces your file server
Supports individual and group permissions
Scales with your business
Low cost infinite backups
Remote Desktop + Apps
The last piece of the IT puzzle. How do you make your business applications accessible in a secure, fast, and easy to use way? The answer is remote desktop services. Your team essentially remote control a computer in a secure data centre. In many cases they won’t even notice the difference. There is also the added bonus of the infrastructure having in built redundancy and backups so you are always online.
Mobile phones are great, but sometimes you need a way for customers to call your team from a single number. Or you might want to report on who is taking or making the most calls. This is where a hosted PABX in the cloud comes in. You get a regular handset that plugs into your internet connection. Then you can start making calls. It really is that simple.
Full PABX functionality
Works over NBN internet connections
Physical handset or softphone options
Call reports and click to call
Low monthly cost
Empower your business through technology
Love your customers
Communicate with your customers in new and better ways
Accelerate delivery of new products and services
Automate processes and improve your customers’ experience
Enable your staff
Gain access to our team of IT experts who deeply understand your business
Simplify your IT and remove any technology bottlenecks
Empower your team to create more value for your customers
Optimise your operations
Reduce operating costs by right-sizing resources and systems
Gain strategic guidance from our vCIO service and drive efficiencies
Leverage our industry specific expertise and maximise your ROI
Trusted be over 300 amazing clients that love what we do
Dealing with Greenlight has been the most pleasurable regular service experience I have ever had – 100% every time.
We are both proud and thankful for the 10yr+ relationship aceia has with Greenlight. As a growing small business Greenlight has been there for us every step away. From ensuring we buy the right equipment & software to ongoing help desk support we simply could not have survived without their professional and courteous support. Thanks to David and all his team over the years. Here’s to the next 10yrs of partnering.
Helpful, responsive, professional and dedicated team, with an excellent ticket tracking system, so you always feel looked after and know that somebody is on hand to assist no matter what hour of the day or night it is.
We have been a long-time customer of Shexie’s and was recommended to Greenlight’s hosting services when our previous CSP was no longer able to maintain a stable platform nor provide the server resources we required. As we work exclusively from a remote server environment, downtime was having an unsustainable impact on our business several times a week with no apparent solution in sight. A change had to be made and Greenlight engaged with us to correctly plan an amicable migration to a well-resourced and resilient VPS platform that has delivered the performance and reliability as promised since day one. Based on our exceptional experience we have referred many of our clients to seek similar cloud solutions with Greenlight.
As an ISV forced to deal with a wide range of IT providers one our biggest problems was constantly dealing with incompetent hardware technicians that did not know how to setup a network or restricted it to the extent our software could not operate. All of our clients that use Greenlight’s services encounter none of these issues and if a problem does arise it is always resolved quickly and effectively. As a result, we partnered with Greenlight as our preferred cloud hosting provider in mid-2016 and continue to strengthen our mutually beneficial relationship.
As a growing small business it is important to us to have the support of a progressive IT company that can advise on the usefulness of emerging technologies and provide the most cost effective solutions that enable us to capitalise on what’s new. We appreciate the quality of service provided by Greenlight and have no hesitation in recommending them to others looking for sound IT support.
Transitioning to the Greenlight services and solutions has been very smooth and has increased our business performance and uptime dramatically. It’s nice to have a trusted team we can rely on that truly care about our business.
Finding a reliable and trustworthy IT partner is always a challenge, and I am pleased to say we have found one in Greenlight.
We have been a client of Greenlight ITC for the past three years, and have relied on Greenlight for the day-to-day care of our systems and users, advice on improvements, and implementation of those improvements. In the time Greenlight has worked with us, our systems performance has improved, downtime has become virtually non-existent, and our running costs have actually decreased. As a CFO, this sort of result ticks all the boxes.
Our hospital has been using Greenlight ITC since 2011. During that time I have been impressed with quick response times and the knowledge of their technicians. When a difficult issue arises it is escalated and resolved efficiently and effectively. I have also been very happy that they have been able to reduce our maintenance costs without compromising service.
Your 3 easy steps to a better IT support experience
Schedule a call
Have a conversation with our IT experts so we can understand you and your business
We create a plan
Together we create an action plan to remove the barriers preventing you achieving your goals
We build a long lasting relationship and ensure that IT is a catalyst for your business success
We are here to help!
Greenlight can help you build a road map to enable remote working in a very cost effective way.
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