The IT provider helping Australian businesses grow faster with technology

With our custom-designed IT services and insanely fast support, we help businesses hit their goals at record speed. Join the 300+ others experiencing the “best IT support they ever had”...

Take care of IT for me

Imagine a world where...

  • IT issues are fixed even before you realized there’s a problem
  • Downtime is practically non-existent
  • Your calls get answered under 30 seconds when you reach your IT provider for support
  • Your business benefits from the latest technology advancements, making you up to 40% more efficient than your competition…

All at a price that makes perfect sense to you!

This is not some state of Utopia that will never be known to mankind, we know 300+ businesses in Australia living in this world already!

But before we get into that, let’s address the elephant in the room...

Why is it so difficult to find an IT provider that does it all for your business?

An IT partner that

  • keeps your cybersecurity 100% bulletproof,
  • while keeping you compliant,
  • while proactively ensuring your day to day processes are seamless, 
  • while still being available to solve any random IT issue that may pop up immediately!

Because let’s face it, life would be a lot easier if you could dump all your IT needs on a single, trusted IT provider.

Rather than constantly interviewing a new “specialist” for every new IT project, wouldn’t it be great to have all the specialists and IT experts in one mega team that you already know and trust?

IMPORTANT NOTE: THIS IS ONLY FOR BUSINESS EXECUTIVES WHO

  1. Are tired of their companies being treated poorly by IT providers who clearly no longer have the capacity to cope with their growing demands
  2. Have a team of 10 - 500 staff (onsite and remote)
  3. Have had it with constantly facing one IT issue or the other, without an apparent solution in view
  4. Are tired of long-winding contracts that keep them stuck with under-performing and unreliable IT service providers
  5. Are ready to have IT propel their business growth, rather than remain the necessary evil it has been…

If you meet these five (5) criteria, what you are about to look at could radically change your business

Because with great business ambitions comes... the need for great IT!

You know that IT is great, when it's no longer a dreaded aspect of your business you have to budget for, but an active key-player in your company’s growth.

And great IT support? You know that by how quickly and easily everything runs. Great IT support makes your entire IT environment run like a well-oiled machine, without the hiccups, complexities or surprise bills!

If we are going to put AUSTRALIA on the map, it’s going to be by building and growing businesses that make the world a better place, and none of that would be possible without the right IT environment.

We believe this so much so, we built an entire company to offer this level of support and expertise to businesses all around Australia.

There’s no point taking our word for it when you can hear right from these businesses

Get the IT support you deserve
Construction Assignments

As a growing small business it is important to us to have the support of a progressive IT company that can advise on the usefulness of emerging technologies and provide the most cost effective solutions that enable us to capitalise on what’s new. We appreciate the quality of service provided by Greenlight and have no hesitation in recommending them to others looking for sound IT support.

Shexie

As an ISV forced to deal with a wide range of IT providers one our biggest problems was constantly dealing with incompetent hardware technicians that did not know how to setup a network or restricted it to the extent our software could not operate. All of our clients that use Greenlight’s services encounter none of these issues and if a problem does arise it is always resolved quickly and effectively. As a result, we partnered with Greenlight as our preferred cloud hosting provider in mid-2016 and continue to strengthen our mutually beneficial relationship.

Menzies

Dealing with Greenlight has been the most pleasurable regular service experience I have ever had – 100% every time.

Ellington Savage

Finding a reliable and trustworthy IT partner is always a challenge, and I am pleased to say we have found one in Greenlight. We have been a client of Greenlight ITC for the past three years, and have relied on Greenlight for the day-to-day care of our systems and users, advice on improvements, and implementation of those improvements. In the time Greenlight has worked with us, our systems performance has improved, downtime has become virtually non-existent, and our running costs have actually decreased. As a CFO, this sort of result ticks all the boxes.

With well over 100 years of combined IT expertise, we’ve seen it all

Whether you are nervous around computers or not, technology can have a profit-building impact on your business.

With this many years of experience, we know the lackluster and (sometimes) terrible IT support experiences that businesses in Sydney and Melbourne have had…

All promises, no delivery.

Recurring IT problems, poor internet, stone-age IT systems, non-existent remote work opportunities, and do we need to mention the cybersecurity threats and compliance issues?

All these with lock-in contracts that keep you tied to an IT provider that has no clue how to make IT work for you!

We stepped in to normalize state-of-the-art IT support

Greenlight was birthed out of a need to enable Australian businesses achieve greater success with technology.

Ever since 2006, we have helped over 300 forward-thinking businesses in Melbourne and Sydney get ahead of the competition with uniquely tailored IT solutions.

Our IT support has taken some getting used to for these businesses! On-time, every time, with substantially reduced operational costs are some of the results our client won’t stop raving about…

Take care of IT for me

How we offer a completely different IT experience

>100 years of combined expertise

We both know that this is a rarity… We are a team of IT professionals with a combined century of experience. It’s safe to say that we have seen it all, and have the skills and expertise to take your organisation where it needs to be with IT.

Under 30 seconds response time

We understand this: if you’re calling for help, you need it right away, not in 3 hours! As soon as you call, you are connected to an IT professional that knows your name and specific needs (rather than a random call center representative that has no clue about your history).

90% same day resolution

With our managed services, you can say goodbye to endless cycles of dealing with IT problems. If a problem ever pops up, we make sure it’s fixed in one day… And the best part? Once we have fixed an issue, it does not resurface.

Completely tailored to your specific business

Rather than try to shoe-horn you into a stack of IT solutions that we think you need, we take out the guesswork completely by learning your business. We take the time to fully understand your processes, and help you build a machine to seamlessly aid operations.

No lock-in contracts

Stay with us because you cannot imagine running your business without our tailored IT support, not because of a contract. We have seen quite a number of Australian businesses stuck in abusive relationships with their IT partners, that doesn’t have to be you.

Transparent & simplified IT

We’re on a mission to take the complexities out of tech. We have seen IT providers milk companies dry, by using complex IT jargon. We are not those people, and we’ll never be. So we keep you in charge of your IT, by helping you understand all the details, in a simplified way.

We handle IT all

It’s a major advantage of outsourcing your IT management to a team of experts who have been there and done that. You can confidently dump 100% of your IT management on us. With in-house experts on every aspect of IT you can imagine, relax, we’ve got IT covered.

Jason Ryan
Managing Director at JJR Group

"Greenlight ITC have provided us with prompt service and given us peace of mind regarding our IT systems. As a business owner, it is great to know that Greenlights expert IT advice and assistance is only a phone call or email away"

“Greenlights expert IT advice and assistance is only a phone call or email away

We leave nothing about your IT environment to chance

24/7 Helpdesk and support

Our support team is available to pick up your call and offer expert help immediately, round the clock. We attempt to resolve the issue right on the call (without any tickets) because most of the time, we are already working to handle the situation before you call.

If for some reason, we are unable to solve your issue remotely, we will be at your office in no time, because we are local to you.

Cyber security

Small business is the target of 43% of all cybercrimes and 87% think that antivirus alone will protect them. You don’t want to become a cyber statistic.

We proactively ensure that threats are mitigated as they come up, keeping your entire system secure (on all devices, home or abroad). With our 6 layers of protection, we keep your vital data secure online, no matter what.

Proactive maintenance

You can go about your business knowing that expert eyes are on your entire IT infrastructure. If there’s ever an issue, we are the first to know and our response is instant.

The best part is that we don’t need babysitting, we do what’s best for you while maintaining transparency every step of the way: this way, you stay in charge.

Data backup and recovery

Without a rock-solid backup system, what’s your assurance that some unforeseen storm won’t take you out of business? We avoid sour surprises and ensure that your backup is fail proof, securely storing your data across multiple geographical locations, as well as on the cloud.

Reliable cloud and remote work solutions

We make your transition to the cloud seamless, and operations on the cloud even more amazing. You no longer need to get to the office to use certain software, no matter your industry. You can work from anywhere, on any device, with absolute security and efficiency.

Telephone and VoIP

Most of our clients reduce their communications budget by up to 40% with our VoIP solutions.

Get ready for the best experience you have ever had with your business phone system because beyond being affordable, calls are crisper and clearer than ever, you never miss a client call, and you can answer the same call on multiple devices (smartphone, PC, etc).

Trouble-free compliance

To assure you of staying compliant (and securing your client's private data) you need a partner who has helped dozens of businesses in an array of industries, meet compliance requirements in record time!

That’s us, whether it’s finance compliance with APRA or medical compliance, we’ve helped several businesses like yours and can help you stay compliant.

We have done this for 300+ businesses in Sydney and Melbourne.

See how they describe their experience with us over the years…

Hourigan International

Helpful, responsive, professional and dedicated team, with an excellent ticket tracking system, so you always feel looked after and know that somebody is on hand to assist no matter what hour of the day or night it is.

Glenferrie Orthodontics

I cannot recommend Igor and the team at Greenlight ITC highly enough. We are a mid size healthcare practice and rely heavily on the smooth running of our IT. We found Greenlight online earlier this year when looking for a new IT partner and we could not be happier. They are so responsive and have professional systems in place. They keep you in the loop at all times which is very reassuring to know that your issue is being worked on. Nothing is too much trouble or too difficult and all the staff that we have worked with either over the phone or in the office have been so polite and thorough. They were able to come in, evaluate and have a full understanding of our current set up almost immediately. We feel that we finally have an IT partner that is able to look at the cause of issues and advise us on future proofing to prevent any further issues and to streamline our performance. Their fees are reasonable and transparent, no hidden costs. We have used other IT support companies in the past and I now see just how lacking that support was. You really do get SUPPORT when you are a client of Greenlight and for our business that is invaluable.

Alwyn

Our hospital has been using Greenlight ITC since 2011. During that time I have been impressed with quick response times and the knowledge of their technicians. When a difficult issue arises it is escalated and resolved efficiently and effectively. I have also been very happy that they have been able to reduce our maintenance costs without compromising service.

Command Recruitment

Transitioning to the Greenlight services and solutions has been very smooth and has increased our business performance and uptime dramatically. It’s nice to have a trusted team we can rely on that truly care about our business.

What next after this?

Starting point

You click “Take care of IT for me”
Let us know how we can help by filling in the form at the bottom of the page

Within one working day

At your convenience, or until our offer expires

We get on a discovery call to be 100% sure that we are a perfect fit working together
We answer any IT questions/ concerns you may have

Immediately

About half a business day later

We schedule an IT strategy session to assess your current IT needs
We custom-create a unique IT plan for your business

As soon as you can

Within 5 - 15 working days, depending on size of project

Upon your approval, you pass us the keys and go through our seamless onboarding process
We make you IT environment work like a well-oiled machine

Total time taken, if you opt for minimal adjustment: within 5 working days after signing up.

You experience "the best IT support you have ever had"
We impress you month after month, to keep the partnership thriving

Who we’re not perfect for

Executives that do not have a growth mindset

Why? We are highly growth-focused. We are passionate about seeing the results and positive impact that technology can have on businesses.

Non-Aussie businesses 

Why? We focus solely on Australian businesses, because our offices are set up in the country and one of our goals is to be local to every business we serve.

If that’s not you, there’s a good chance that we could drive your operations and entire business to the next level with our state of the art IT support!

We cater to all of Sydney, Melbourne and surrounding areas!

Start your journey with us and start receiving state-of-the-art IT support that takes your business to the next level NOW…

By filling out this short form and hitting the big button below.
We cannot wait to meet you in person!
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