You live by your customer service, and so do we. We do more than just fix your IT when it breaks. We help hospitality companies with point of sale, secure and scaleable guest wifi and a whole lot more.
Secure your critical business data and protect your customer records. We take a multi-layered approach that won’t cost the earth.
We only use best of breed technologies that meet or exceed PCI standards so that you know that your business is compliant.
Keep the tills running and the customers through the door. You can’t afford downtime.
Some of the vendors we support every day
Who you’re working with matters
Hospitality and Retail have some unique IT challenges. That’s why you need to partner with a company that has 14+ years IT experience. We support restaurants, events companies, and multi-site retail stores across Australia.
How can our Retail
and Hospitality Solutions
Secure guest wifi networks
Point of sale software migrations
IT policy documentation
Reduce IT expenditure
Trusted be over 300 amazing clients that love what we do
I cannot recommend Igor and the team at Greenlight ITC highly enough. We are a mid size healthcare practice and rely heavily on the smooth running of our IT. We found Greenlight online earlier this year when looking for a new IT partner and we could not be happier. They are so responsive and have professional systems in place. They keep you in the loop at all times which is very reassuring to know that your issue is being worked on. Nothing is too much trouble or too difficult and all the staff that we have worked with either over the phone or in the office have been so polite and thorough. They were able to come in, evaluate and have a full understanding of our current set up almost immediately. We feel that we finally have an IT partner that is able to look at the cause of issues and advise us on future proofing to prevent any further issues and to streamline our performance. Their fees are reasonable and transparent, no hidden costs. We have used other IT support companies in the past and I now see just how lacking that support was. You really do get SUPPORT when you are a client of Greenlight and for our business that is invaluable.
Dealing with Greenlight has been the most pleasurable regular service experience I have ever had – 100% every time.
We are both proud and thankful for the 10yr+ relationship aceia has with Greenlight. As a growing small business Greenlight has been there for us every step away. From ensuring we buy the right equipment & software to ongoing help desk support we simply could not have survived without their professional and courteous support. Thanks to David and all his team over the years. Here’s to the next 10yrs of partnering.
Helpful, responsive, professional and dedicated team, with an excellent ticket tracking system, so you always feel looked after and know that somebody is on hand to assist no matter what hour of the day or night it is.
We have been a long-time customer of Shexie’s and was recommended to Greenlight’s hosting services when our previous CSP was no longer able to maintain a stable platform nor provide the server resources we required. As we work exclusively from a remote server environment, downtime was having an unsustainable impact on our business several times a week with no apparent solution in sight. A change had to be made and Greenlight engaged with us to correctly plan an amicable migration to a well-resourced and resilient VPS platform that has delivered the performance and reliability as promised since day one. Based on our exceptional experience we have referred many of our clients to seek similar cloud solutions with Greenlight.
As an ISV forced to deal with a wide range of IT providers one our biggest problems was constantly dealing with incompetent hardware technicians that did not know how to setup a network or restricted it to the extent our software could not operate. All of our clients that use Greenlight’s services encounter none of these issues and if a problem does arise it is always resolved quickly and effectively. As a result, we partnered with Greenlight as our preferred cloud hosting provider in mid-2016 and continue to strengthen our mutually beneficial relationship.
As a growing small business it is important to us to have the support of a progressive IT company that can advise on the usefulness of emerging technologies and provide the most cost effective solutions that enable us to capitalise on what’s new. We appreciate the quality of service provided by Greenlight and have no hesitation in recommending them to others looking for sound IT support.
Transitioning to the Greenlight services and solutions has been very smooth and has increased our business performance and uptime dramatically. It’s nice to have a trusted team we can rely on that truly care about our business.
Finding a reliable and trustworthy IT partner is always a challenge, and I am pleased to say we have found one in Greenlight.
We have been a client of Greenlight ITC for the past three years, and have relied on Greenlight for the day-to-day care of our systems and users, advice on improvements, and implementation of those improvements. In the time Greenlight has worked with us, our systems performance has improved, downtime has become virtually non-existent, and our running costs have actually decreased. As a CFO, this sort of result ticks all the boxes.
Our hospital has been using Greenlight ITC since 2011. During that time I have been impressed with quick response times and the knowledge of their technicians. When a difficult issue arises it is escalated and resolved efficiently and effectively. I have also been very happy that they have been able to reduce our maintenance costs without compromising service.
We are here to help!
Greenlight takes care of the day to day issues so that you can focus on running your business.
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