Virtually expand your IT service desk
Your business requirements are growing. You have an IT department, but they’re stretched out thin. You know that the resource investment required in expanding your IT department are significant, and so is the risk. What will you do?
Greenlight ITC can work alongside teams of all shapes and sizes to deliver a range of hardware, software and service solutions that are tailored to your business.
Our approach to IT Partnering or IT Collaboration is unparalleled in our industry. We believe that a true IT partner provides much more than hardware and the occasional hourly service call. We produce a true solution for your business that can include partial or full support for hosted applications or servers, IT Strategy and Consulting Services, or support for your in-office hardware and software.
We understand technology and the nature of responsibilities and the expectations that go with them. Working together, we will provide the additional support and expertise that will complement your IT department.
The benefits come fast:
- Leverage our buying power – gain access to our vast array of IT products, and likely save money at the same time.
- Retain complete control – you decide what tasks or service issues get escalated to our technical team.
- Immediate Access – to additional IT services when and where you need them.
- Happy employees – with the ability to track the progress and status of their IT requests quickly and easily when you share our ticketing system.
- Focus on the tasks you choose – outsource simple tasks like desktop rollouts, or complex ones like Enterprise Server builds.