Accelerate your Business with cost effective IT solutions
Are you a small to medium sized business who gets caught up with too many IT related issues? Or do you work with an IT support company that puts your business at a standstill by not making your business a priority when IT issues need to be resolved quickly?
Greenlight ITC are leading experts in IT support and guarantee your business a personal and professional service! At Greenlight we believe in providing affordable solutions for small to medium sized Business. We can host and manage all of the IT infrastructure with our team of experts at a low monthly cost, so you will have peace of mind and can focus on the important day-to-day activities for your business.
Say goodbye to your IT problems with Sydney’s leading Managed IT services for small and medium sized business.
What can Greenlight ITC do for you?
Computer support services – Our specialists help with the technical needs your staff have every day such as backing up data, troubleshooting or setting up mailboxes we do it all.
Data backup and disaster recovery – Nothing is more important than the data that keeps your business running. Our robust processes monitor and maintain your critical data and infrastructure.
Cloud Migration – A new world of hardware and software options are available in the cloud without cumbersome licensing investments. Our cloud solutions allow smart businesses to achieve more with less.
Proactive server management – Have the peace of mind to forget about the hardware by having us look after licensing, upgrades, maintenance and monitoring and cut down on costs, at the same time.
Network management – Stress-free network management means we will handle the setup, changes and optimisation for wifi, LAN, firewalls, content filtering and dynamic load balancing.
Virtual collaboration and VPN solutions – Better collaboration tools enable you to do a better job from wherever you are. Our virtual collaboration and VPN solutions help your team work smarter.
Some of our other services include:
- Data management
- File collaboration
- Process streamlining
Affordable flat monthly fees – no surprises
Flat rates take the guesswork out of budgeting. We host and manage all IT infrastructure with our team of experts at a low monthly cost, so you will have peace of mind and can focus on the important day-to-day activities for your business. Greenlight’s Business IT Support packages include regular reports that provide insight into your IT systems and the value we provide, which will help you plan and budget for future IT expenses.
24/7 IT support
An IT service is only as good as its people. Greenlight offers 24/7 access to its Australia-based technicians, so we will always be here when you need us. Here is what we offer.
- Comprehensive technical support – support is available 24/7, remotely or in person. Whatever works for you.
- Proactive technology support – we monitor your systems 24/7 and can pre-emptively address any potential problems with any of your workstations and systems.
Frequently Asked Questions – IT Support
What can Greenlight ITC do For you?
We provide detailed reports at the end of each month that include information about your IT systems and what we have worked on.You don’t have to blindly trust us when we say that we will keep your systems up to date with the latest service packs and patches.
How will I know if my server is up to date?
Keeping your infrastructure running smoothly and up to date is all part of the Greenlight service.
Will your IT support really save my business money?
Absolutely. We take costs to your business very seriously and every purchase needs to have a business case. We understand business owners don’t want to spend money unnecessarily and we will always work within this mindset.
Can I call any time with issues, concerns or things to be done?
We are always available to chat and we make sure our technical team has capacity to service the clients we are managing.
Can any of our employees call if they are having issues with a program?
Yes. We encourage your staff to call us for support so they can work effectively. We want staff to be able to perform their duties so your business can succeed.
Can you help me figure out if we’re using the right programs for our business?
We love to have frequent meetings with clients to inform them of what is happening in the market and best practice for their business. We will list what you have and options for improvement where appropriate.