Greenlight’s Managing Director Mike Smith had this to say.
“Remedy One are an excellent fit for our business. We share similar values, technology stacks, and a passion for customer service. They complement our existing team. In addition, their experience with ISO 20000 processes can only enhance the services we deliver to all of our clients.”
Remedy One bring with them a talented team of information technology specialists. Also, an impressive clientele will now enjoy the economies of scale provided by this joint venture. In Jean-Pierre Harvey's words:
"The Greenlight and Remedy One teams are a natural fit and clients on both sides are the big winners. Greenlight brings Remedy One clients enhanced products and wider coverage, and Remedy One brings Greenlight clients enhanced processes and an expanded technical skillset."
Nobody likes friction. So while the Remedy One team have joined us in our office, they continue to manage their original accounts. This allows our larger new team to maintain seamless and excellent technology support.