Your Full Service IT Department
If you’re a business owner, you know technology can help or hinder your business. If troubleshooting technology is taking up ANY of your time, you should know there is a better way.
Your business relies on technology to enable day-to-day operations, and to accelerate business growth through innovating your services, sales and marketing. It’s likely that having an in-house IT department with your own CTO, Network Manager, Help Desk and Purchasing Manager is out of reach for your business right now. Or maybe, you simply have more pressing areas to invest your money.
That’s where Greenlight comes in. We only hire passionate technology experts who love delivering best in class customer service. We do so to help our clients reach their goals. In fact, most of our clients have been referred from someone we work with already.
- The Greenlight service commitment – while most managed IT providers prioritise technology over customer service, we look at it the other way around. By focusing on delivering great, consistent customer experiences and speaking YOUR language, choosing Greenlight ITC is the right decision for savvy business owners. And the fact our team know technology inside-out is simply a given.
- Experience – We have hundreds of clients in over 12 different industries so odds are we will easily accommodate for your needs. If you have a unique business challenge we haven’t seen before, we LOVE a good challenge.
- We do a few things really well – We can be a single-source solution, offering a single accountable point for all your technology needs. From cloud solutions, phone systems, to managed IT support and business internet.
- Nationwide support – While our main offices are in Sydney and Melbourne, we have partner arrangements nation-wide. So no matter where you are, we can help.
- Service guarantee – unlike our competitors, we do not lock you into any IT support contracts. Our clients choose to stay with us because they want to, not because they have to.
We believe technology should be completely transparent in business. That is, it should never draw your focus away from the areas your business needs to focus on to grow. Areas like:
- Systemising your business processes
- Service and Product improvements
- Strategy & Planning
Technology should SUPPORT these areas to function together effectively and seamlessly. With a custom team of experts at your disposal, your business can dedicate itself to growing these areas, knowing your data is safe, and that your systems are as good as they can be. THAT is how you accelerate and not hinder.
By outsourcing the management, maintenance and support of your business IT to Greenlight ITC, you can finally take the stress out of using the technology your business counts on everyday. With a customized IT solution from our team of experts, you’ll finally begin to think of your technology as a strategic investment, rather than a constant drain on your time and resources.
Not convinced yet? Here are some more reasons Managed IT Support is the right choice for you.
- Comprehensive technical support – support is available 24/7, remotely or in person. Whatever works for you.
- Lower technology costs – our partnerships with IT industry leaders mean you’ll pay less for hardware and software.
- Proactive technology support – we monitor your systems 24/7 and can pre-emptively address any potential problems with any of your workstations and systems.
At Greenlight ITC, our clients don’t work with us because we’re the biggest managed services provider in Australia. They come to us because we are large and experienced enough to deliver professional quality, but small enough to deliver a custom, personalised service. We can and will help the business metrics that matter to you. If we can’t, we’ll be transparent about it.
- No cookie cutting. Our IT solutions conform to YOUR needs and budget.
- Less waste. With custom solutions, you only need to pay for the technology and support that you need.
- Your IT arm. We integrate with your business seamlessly, so you can think of us like your IT department that doesn’t take up any room.
Take your business to the next level with IT service and support from Greenlight ITC.